Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use PlanNavi, we collect basic user information to provide and improve our services. This includes your name, email address, travel preferences, and items you save to your account. We collect only the information necessary to deliver a personalised and functional travel planning experience.
2. How We Use Your Data
Your data is used to personalise your travel recommendations, remember your saved items, and continuously improve the PlanNavi platform. We use your preferences and usage patterns to make the experience more relevant and useful to you over time.
3. AI Features and Data Processing
PlanNavi uses AI-powered features to generate travel recommendations, tips, and responses. When you interact with these features, your inputs (such as destination queries, preferences, and chat messages) may be processed by AI models to generate relevant responses. We handle this data responsibly and do not use it to identify you personally beyond the scope of improving your experience.
4. Data Storage and Security
Your data is stored securely using Supabase or similar trusted infrastructure services. We implement industry-standard security measures to protect your information from unauthorised access, loss, or misuse. While no system is completely immune to risk, we take data security seriously and continuously work to maintain a safe environment.
5. We Do Not Sell Your Data
PlanNavi does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate and improve the platform and to provide you with a better travel planning experience.
6. Cookies
We may use cookies and similar tracking technologies to enhance your experience on PlanNavi. Cookies help us remember your preferences, keep you logged in, and understand how the platform is being used so we can improve it. You can manage or disable cookies through your browser settings, though some features may not function correctly without them.
7. Your Rights
You have the right to access, update, or delete your personal data at any time. You can manage your account information directly within the platform. If you wish to request the deletion of your account or any associated data, please contact us and we will process your request promptly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us at support@plannavi.com. We are committed to addressing your concerns in a timely and transparent manner.